A: Our hospitals offer comprehensive mental health services to support your wellbeing. We provide inpatient and day patient care, outpatient appointments, group therapy sessions, and medication management. Our specialties include treating depression, anxiety, bipolar disorder, substance use disorders, early life trauma, adult trauma including support for defence and emergency first responders, and women’s mental health.
A: We are licensed private hospitals with contracts with most health funds. Generally, your insurance will cover most, if not all, of the costs. We’re happy to check your coverage for you and let you know if there are any out-of-pocket costs or gap fees.
A: If you are self-insured and interested in our inpatient or day programs, just reach out to us. We’ll provide you with a detailed cost breakdown for both options.
A: Our mental health hospitals provides inpatient, day patient, and outpatient treatment and support. For inpatient and day program admissions, we are licensed to accept individuals aged 18 and over. For outpatient services, we can accommodate individuals under 18, providing tailored care to meet the needs of younger patients. Please contact us for specific details and to discuss the best treatment options for you or your loved one.
A: The length of your stay is a collaborative decision made by you and your multidisciplinary team, including your psychiatrist. Generally, inpatient stays are around three weeks, but this can vary based on your individual needs.
A: Our inpatient program includes a structured daily schedule focused on intensive therapy to maximize the benefits of your stay. Activities include therapy sessions, exercise, group activities, medication management, meals, and recreational time. This balanced routine is designed to support your recovery and help you transition back into the community.
A: Your stay includes a comprehensive food program designed by leading dieticians to support your overall health and wellbeing. Our meals are balanced, nutritious, and tailored to meet different dietary needs. Fresh, healthy and high-quality ingredients are used so that you get the best possible nutrition during your treatment.
A: Yes, visitors are welcome. We have designated visiting hours to allow friends and family to visit. Please check with the ward staff for specific times and guidelines. Having your support network involved can greatly benefit your recovery.
A: We suggest bringing comfortable clothing, toiletries, and any prescribed medications. For your safety, please avoid bringing valuables, sharp objects, or items that could pose a risk to yourself or others.
A: Your medication plan will be tailored to your specific condition and treatment needs. Your psychiatrist will work closely with you to determine the most effective medications, and will monitor your progress regularly to ensure you’re on the best path to recovery.
A: We offer a range of outpatient services including individual therapy, group therapy, and medication management. These services are perfect for those transitioning from a hospital stay or who need regular treatment and support without requiring inpatient care.
A: Because AHSA’s second-tier benefits for Avive Clinic Brisbane currently fall short of the cost of care. Other funds with direct agreements generally cover more of the hospital costs, reducing or removing any gap.
As we have secured more favourable second tier rates for our Victorian sites, a NIL out-of-pocket costs applies for patients admitted to Avive Clinic Mornington Peninsula and Avive Clinic Melbourne.
A: At Avive, our commitment is to provide care that is not only safe, but also clinically rigorous and evidence-based. This means investing in:
The contribution is not an added fee for “extras” – it is a way of ensuring these standards are upheld despite AHSA’s reduced funding rates for Avive Clinic Brisbane. Without this contribution, the funding gap would compromise our ability to provide the quality, safety and depth of programs and treatment that patients expect and deserve.
A: No. It is a non-refundable admissions contribution used to meet essential hospital costs not covered by AHSA’s benefits at Avive Clinic Brisbane.
An out-of-pocket contribution for AHSA patients at Avive Clinic Mornington Peninsula and Avive Clinic Melbourne does not apply.
A: Possibly. Many patients can switch funds on the same level of cover without re-serving waiting periods – subject to Australian portability rules and your circumstances. If you are considering this, talk to your fund and our admissions team as early as possible. It’s important to note that upgrading cover with your existing fund can have different rules to switching funds.
A: Yes. We are continuing discussions to endeavour to secure arrangements with the AHSA that reduce patient costs.