Privacy policy

Avive Health is committed to protecting the privacy of our website visitors in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). We respect your personal information and take appropriate measures to ensure Avive Health can engage securely with our website visitors. This privacy policy explains how we collect, use and protect personal information on our website. 

Types of information we collect 

We may collect personal information from you when you visit our website, including your name, email address, phone number and other identifying information. 

How we collect information

We collect personal information in a number of ways. We might collect your information when you submit a form, phone us, use our website or access our services. When using our website, we may collect personal information from you when you fill out forms or subscribe to our newsletters. We may also collect information through cookies, and about your IP address, location or activity. 

Use of information

We may use personal information to personalise content on our website, to send communications, or to improve user experience. 

Disclosure of information

We may disclose personal information to third parties for purposes such as advertising or providing services to our website visitors. We may also disclose personal information to government agencies or other entities as required by law. 

Data retention 

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. 

Security measures

We take reasonable measures to protect personal information from unauthorised access, disclosure or misuse. 

Access and correction

You have the right to access and correct personal information that we hold about you. To do so, please contact us at privacy@avivehealth.com.au. We will provide access to your requested information where it’s reasonable and practical and does not adversely impact the privacy rights of others. 

Complaints

If you have a complaint about our handling of your personal information, please contact us at complaints@avivehealth.com.au. We will investigate your complaint and respond to you in a reasonable time frame. 

Changes to the policy

We may update this privacy policy from time to time. We will notify website visitors of any material changes to this policy by posting a notice on our website or by sending an email. 

If you have any questions or concerns about this privacy policy, please contact us at privacy@avivehealth.com.au.