Making mental health care more accessible. What you need to know about the private health insurance waiver.

At Avive, we believe mental health care should be accessible to everyone, especially during times of crisis. That’s why we’re here to help you navigate the mental health waiver available through your health insurance.

The mental health waiver allows eligible individuals to access in-hospital private mental health services without serving the standard two-month waiting period. Whether you’re seeking care for the first time or upgrading your existing coverage, this waiver can be a vital resource for getting the support you need, when you need 

How does the mental health waiver work? 

Eligibility 

You must have held private health insurance for at least two continuous months. This applies to both new and upgraded coverage.

Application

If you’re upgrading your coverage to access mental health services, you can apply for the waiver immediately. Speak to your health fund to begin the process.

One-time use

This waiver is available once per person, so it’s important to make the most of this opportunity when needed.

Why it matters

The waiting period for private mental health care can feel like a barrier during times of crisis. The mental health waiver removes this obstacle, providing you with timely access to life-changing support. At Avive, we’re here to guide you through this process, so that you may get the care you deserve without unnecessary delays.


How Avive can help 

Expert guidance 

Our team can assist you in understanding and applying for the waiver.

Comprehensive care 

With tailored mental health programs and dual diagnosis support, Avive offers a safe space to begin your journey toward recovery.

Collaboration with private health insurers 

We work with all private health insurance providers to streamline the process to facilitate access to services, relevant to you.

Ready to access care?

Speak with us today to learn more about how the mental health waiver can help you.

Contact our admissions team nearest you, for immediate assistance.

Need more information? Read the frequently asked questions below.

FAQs about the private mental health waiver

What is the private mental health waiver?

The private mental health waiver allows individuals to access in-hospital private mental health services without the standard two-month waiting period when upgrading their health insurance coverage.

Who is eligible for the waiver?

To be eligible, you must have held private health insurance for at least two continuous months. The waiver is available for new and upgraded coverage.

How do I apply for the private mental health waiver?

You can apply through your private health insurance provider. Contact their customer service team to discuss your eligibility and begin the application process.

Can I use the waiver more than once?

No, the private mental health waiver can only be used once per person. It is important to apply when you need it most.

Does the waiver cover all mental health services?

The waiver specifically applies to in-hospital private mental health services. Outpatient services and other care types may not be included. Check with your health fund for details.

What if I don't have private health insurance?

Unfortunately, the mental health waiver is only available to individuals with private health insurance. 

How can Avive help with the waiver?

Avive can assist you in understanding your eligibility, guide you through the application process, and provide the necessary documentation to support your claim.

What happens after I apply for the waiver?

Once your application is approved, you can immediately access in-hospital private mental health services under your upgraded health insurance coverage.