Q: What mental health services do Avive hospitals provide?

A: Our hospitals offer comprehensive mental health services to support your wellbeing. We provide inpatient and day patient care, outpatient appointments, group therapy sessions, and medication management. Our specialties include treating depression, anxiety, bipolar disorder, substance use disorders, early life trauma, adult trauma including support for defence and emergency first responders, and women’s mental health.

Q: Does your hospital accept my private health insurance?

A: We are licensed private hospitals with contracts with most health funds. Generally, your insurance will cover most, if not all, of the costs. We’re happy to check your coverage for you and let you know if there are any out-of-pocket costs or gap fees.

Q: What if I don’t have insurance?

A: If you are self-insured and interested in our inpatient or day programs, just reach out to us. We’ll provide you with a detailed cost breakdown for both options.

Q: How old do I need to be to access Avive's mental health services?

A: Our mental health hospitals provides inpatient, day patient, and outpatient treatment and support. For inpatient and day program admissions, we are licensed to accept individuals aged 18 and over. For outpatient services, we can accommodate individuals under 18, providing tailored care to meet the needs of younger patients. Please contact us for specific details and to discuss the best treatment options for you or your loved one.

Q: How long will I need to stay in the hospital?

A: The length of your stay is a collaborative decision made by you and your multidisciplinary team, including your psychiatrist. Generally, inpatient stays are around three weeks, but this can vary based on your individual needs.

Q: What is the daily routine like for inpatients?

A: Our inpatient program includes a structured daily schedule focused on intensive therapy to maximize the benefits of your stay. Activities include therapy sessions, exercise, group activities, medication management, meals, and recreational time. This balanced routine is designed to support your recovery and help you transition back into the community.

Q: What kind of food will be provided during my stay?

A: Your stay includes a comprehensive food program designed by leading dieticians to support your overall health and wellbeing. Our meals are balanced, nutritious, and tailored to meet different dietary needs. Fresh, healthy and high-quality ingredients are used so that you get the best possible nutrition during your treatment.

Q: Can I have visitors while I'm staying in hospital?

A: Yes, visitors are welcome. We have designated visiting hours to allow friends and family to visit. Please check with the ward staff for specific times and guidelines. Having your support network involved can greatly benefit your recovery.

Q: What should I bring if I am admitted as an inpatient?

A: We suggest bringing comfortable clothing, toiletries, and any prescribed medications. For your safety, please avoid bringing valuables, sharp objects, or items that could pose a risk to yourself or others.

Q: What medications will I be prescribed, or how can I review my current medications?

A: Your medication plan will be tailored to your specific condition and treatment needs. Your psychiatrist will work closely with you to determine the most effective medications, and will monitor your progress regularly to ensure you’re on the best path to recovery.

Q: What types of outpatient services are available?

A: We offer a range of outpatient services including individual therapy, group therapy, and medication management. These services are perfect for those transitioning from a hospital stay or who need regular treatment and support without requiring inpatient care.